Do I need a passport photo for my lift pass?
No you do not require a photo for your lift pass unless you are buying a season pass; dates of birth and proof of age are required when buying additional “Carte Neige” Insurance and for guests who are younger than 5 or older than 74.
Is there a washing machine and cleaning products in the chalet?
Yes we have a washing machine and a tumble dryer; you will need to bring or purchase your own washing powder. General cleaning products are supplied throughout the chalet.
What essential items should we pack?
La Retraite is a very cosy chalet so you won’t need thick jumpers for inside!
We have a no outdoor footwear policy in the chalet so please bring slippers or dedicated indoor-only footwear.
Is there a cash machine locally?
There are several cash machines in Samoëns. Please be aware that if you draw out money at Geneva Airport you will receive Swiss Francs unless you specify you wish to draw out Euros.
Do you offer ski tuition or guiding/hosting?
We are not a ski school but we can provide informal ski guiding or hosting; we can advise, organise and pre-book your ski school lessons on your behalf and offer ski familiarisation to help get you started within our Skifunk Finest service.
Are we limited on when we can be in the chalet?
La Retraite is a home from home for the duration of your holiday so feel free to come and go as you please. We just ask you to be considerate to our neighbours and keep the noise levels down if it is very early or very late.
Can we smoke in the chalet?
No! We operate a strict no smoking policy at La Retraite. Smoking outside is permitted but please…..no cigarette butts carelessly discarded on our balconies or in the garden.
If we don’t hire a car at Geneva airport how close is the nearest ski bus stop?
We have two stops close by; one being approximately 25 metres from the front door, the other approximately 50 metres.
Can we bring our pets?
No! We don’t allow pets to stay at Le Retraite.